Exchanges and Returns

If you are not entirely satisfied with a product, please contact us, and we will be happy to assist you.

Opened packaging of consumable items.

Return Procedure

If you have a complaint, always contact us so that we can advise you on what to do and work together to find a prompt solution for your issue. In the case of a complaint or defect and upon agreement, we will naturally reimburse the shipping costs for returning products.

Warranty Period

A 24-month warranty is provided for electrical appliances, accessories, and related equipment. For consumable items such as liquids, pastes, cloths, and polishing pads, the warranty depends on usage.

Return Procedure

In the event of a defect or a warranty request, please always contact us first.